TitleCapture has created this privacy statement (“Statement”) in order to demonstrate our commitment to customer privacy. Privacy on the TitleCapture websites and software solutions (collectively the “Services”) is of great importance to us. Because we gather important information from our visitors and customers, we have established this Statement as a means to communicate our information gathering and dissemination practices. We reserve the right to change this Statement.
We may ask those who register to use the Services offered by us (“Authorized Users”) to give us contact information, such as their name, company name, address, phone numbers, e-mail address and optional photograph. In addition, from our paying customers, usually but not limited to businesses in the title closing and insurance industry (“Customers”) we ask for their name, corporate name, account representatives, branch name, company title calculation data, fees and users info. As well as credit card or bank account information for payment of licensing our Services.
Customers and Authorized Users can update or remove their personal information at any time by logging into their online account and editing their personal information within their profile page. Customers and Authorized Users can view their updated profile to confirm their edits have been made.
TitleCapture uses the information collected to set up the Services for Customers and Authorized Users. When referred into TitleCapture by an affiliate we may also use that information to contact Customers to further discuss interest in our company and the Services that we provide. We may also email information regarding updates to the Services or company. Customers and Authorized Users email addresses and any personal customer information will not be distributed or shared with third parties. Customers and Authorized Users can opt out of being contacted by us, or receiving such information from us, at any time by sending an email to firstname.lastname@example.org or clicking an unsubscribe link in our emails.
All financial and billing information that we collect is used to bill Customers for the Services. TitleCapture uses a third-party intermediary to manage the credit card processing. This intermediary is solely a link in the distribution chain, and is not permitted to store, retain, or use the information provided, except for the sole purpose of credit card processing.
TitleCapture may also collect certain information from visitors, Customers and Authorized Users on our websites, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our websites in order to constantly improve the quality of the Services. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our Customers and Authorized Users.
If a Customers or Authorized Users elects to use our referral service for informing a friend, colleague or potential customer about our Services, or to send Title Quotes or Preliminary HUD’s, we ask them for the persons name and email address. TitleCapture will automatically send them the requested information or an email inviting them to visit our site.
When you interact with the TitleCapture application we strive to make that experience easy and meaningful. When you use our Services we send a cookie to your computer. Cookies are files that Web browsers place on a computer’s hard drive and are used to tell us whether customers, users and visitors have visited the Site previously. Standing alone, cookies do not identify you personally. They merely recognize your browser. Unless you choose to identify yourself to TitleCapture, either by registering for a User Account, or opening a Customer account you remain anonymous to TitleCapture.
Copyright 2017, Veonia llc, dba TitleCapture. Any rights not expressly granted herein are reserved by Veonia llc, dba TitleCapture.